Looking for a US P.O. Box? We’ve got something even better..

Many Canadians find themselves trying to purchase something online only to find out that the company will only ship the item to a US shipping address. This can be incredibly frustrating and deters many from moving forward with the purchase. Those who are determined to purchase the item often look at renting a US P.O. box to have their item sent to. The problem is, this is costly, especially if you only want to order a few items a year. The second frustration is all the paperwork you need to fill out to get a US P.O. box.

There is another solution that is not only much less expensive, but also way more convenient for Canadians and that is using a US KinekPoint. There are two types of KinekPoints:

1) US border KinekPoints (located directly on the US border to act as a US shipping address for Canadians)

2) “Regular” KinekPoints (located all over the United States for use when you are on vacation or on a business trip)

What’s a KinekPoint? Good question. KinekPoints are businesses that have become authorized parcel pick-up locations for Kinek users. You can sign-up (for free!) with Kinek to use their locations, they have nearly 1,000 throughout the United States. The only time you pay anything is when you stop-by to pick up your package. The pick up fee is usually $5 for average sized packages, but can be more if the package is quite large or heavy. The best part? As soon as your package arrives, we’ll notify you by text message and email!

Want to learn more? Head on over to:


95 Responses

  1. Federico July 25, 2010 at 2:36 pm #

    I wonder if make sense (save Money) use this service to buy a cell phone? If so. let me know how to do it and how much i might save?

    best regards


  2. Gareth July 26, 2010 at 6:31 pm #

    Hi Federico! It all depends on which cell-phone you are interested in and what US retailer you want to order from. Many times you can save 30% or more when you buy electronics from US retailers and ship it to a US border KinekPoint.

    Let us know if you have any other questions!

  3. katie August 19, 2010 at 3:22 pm #

    I am wondering if there is a service that accepts UPS parcels and than would forward them using USPS to a canadian address… Atleast USPS doesnt charge brokerage, or customs half the time.

    Please advise

  4. indie September 9, 2010 at 9:35 am #

    I have the exact question that Katie has. Do you ship to other addresses? Some companies provide a forwarding service, which is way more convenient.

    • Jeremy September 15, 2010 at 7:42 am #

      We currently don’t have a forwarding service in place but it’s something that we will definitely look at for future considerations. Thanks for the feedback!

      • Enrique March 17, 2012 at 6:04 pm #

        Hello Jeremy !!

        I am wondering how much could it cost if I pick up a Laptop form a US border KinekPoints near Montreal ?

        How much about one two or three books ? (more or less)

        Regards !


        • Jeremy March 28, 2012 at 6:36 am #

          Hi Enrique,

          Sorry for the late response!

          We have a couple locations at the Champlain border. You can expect to pay roughly $5 for an item that is less than 10 lbs. Each location has their own pricing by weight which is viewable when you are signed up for the service at http://www.kinek.com.

  5. Wondering September 26, 2010 at 2:38 pm #

    Many US companies now require that the credit card billing address and the ship-to address match. How do you help resolve this?

  6. local September 30, 2010 at 9:25 am #

    You know what would be a great service? Provide a US address which you do now. And also provide a pickup location in the closest Canadian city, such as Ottawa. Then your business carries (brokers) the item from the US border to the Canadian city, on a periodic basis, say once a week as you fill up your truck and leaves them in Ottawa to be picked up. The main issue I have with buying in the US, is paying for shipping once to get to the border, then once again to go only a stone’s throw from the border…it esentially doubles the shipping cost so the next best thing is to drive to the border myself, except then I use my time and it costs fuel, innefficient for one item…but if someone was to collect say, 100 items together and split the cost it would work much better.

  7. Michael February 28, 2012 at 6:37 am #

    Hi I want to buy a laptop from Amazon.com the ASUS-G74SX-DH71 but I need it shipped to South Africa, can you assist with that? And will I pay duties etc on it?

    Please advise.

    • Jeremy March 1, 2012 at 6:09 am #

      Hi Michael,

      We are currently only set up in North America, so we unfortunately would not be able to help out with that. Nice laptop though!

  8. Jon March 14, 2012 at 4:08 am #

    If I get something shipped to one of these KinekPoints to pick up myself. Will I be charged duty on it to bring it back into Canada?

    • Jeremy March 14, 2012 at 5:22 am #

      Hi Jon,

      You will be asked to declare the item and you will pay the sales tax. 99.9% of the time you are not charged duty when bringing items back across yourself. You save on international shipping, brokerage, and most likely duty.

  9. Eddy April 3, 2012 at 1:10 pm #


    Just wondering whether the pickup location can receive large box such as fishing rod (approx 3′) and is there any surcharge for that?


    • Jeremy April 4, 2012 at 7:31 am #

      Hi Eddy,

      All of the locations could accept a fishing rod as we go by weight instead of size.

  10. Sian April 8, 2012 at 6:54 am #

    Does the pick up location accept frozen items? Would they have a refridgeration area to store perishibles until I could pick up?

    • Jeremy April 9, 2012 at 6:15 am #

      Hi Sian,

      Our KinekPoints do not offer frozen storage, sorry.

  11. Paige April 10, 2012 at 1:17 am #

    I have a couple questions first being how secure are these locations and is there any insurence if items are lost or broken ect. Also some store won’t ship to P.O. boxes would that rule also aply to this?

    • Jeremy April 10, 2012 at 5:21 am #

      Hi Paige,

      Not to worry, all of our KinekPoints are trusted businesses. Since we have a network of over 1,000 locations you are not taking the risk of shipping to a mom and pop shop. You now have the credibility of Kinek ensuring that your packages are dealt with safely. We currently provide up to $2,500 insurance on items while they are at the KinekPoint for up to the 30 day limit. It is by far the safest option to ship to the border.

      All of our border addresses are full shipping addresses, so do not worry about PO box limitations.

  12. desi April 29, 2012 at 11:23 am #

    some online companies do not ship to a P.O. box no. is kinek points consider as a P.O. box?Sometimes theres is not enough space to place the kinek id number in the shipping address,what should I do? thank you

    • Jeremy May 1, 2012 at 8:13 am #

      Hi Desi,

      No, KinekPoints are not PO boxes, they are full shipping addresses. If you cannot fit the Kinek# on address line 1 or line 2 you can append the number to your last name. We do require the Kinek# on the address label to be able to notify you when the package arrives. For all of you reading this who have no signed up for the Kinek service, your Kinek# is a 7 digit # that you receive when you sign up that is embedded in the address.

  13. Greg June 11, 2012 at 8:50 am #

    Hey There,
    Love to try Kinek, Problem is I work from 9-5 as well. Are there extended hours In detroit for those of us who need to come out on a saturday morning to pick up a package?


  14. John July 18, 2012 at 9:02 am #

    For how long will they keep your package. i.e imagine I travel only a 2-3 times a year. Will there be additional charges for “storage”?

    • Jeremy July 19, 2012 at 5:56 am #

      Hi John,

      We have a standard 30 days to pick up packages. Most locations will charge extended storage fee’s if the item(s) is left after 30 days.

  15. Christian July 23, 2012 at 8:36 pm #


    i’ve a short question. I’m a German citizen, who stays about 3 month in the US. Is it also permitted to me to use your service or is it only allowed to Canadian/US citizen? I want to order some stuff on amazon.com and need a mailing address.



    • Jeremy July 24, 2012 at 8:26 am #

      Hi Christian,

      Unfortunately, at the moment it can only be used for US/Canadian citizen with a valid photo ID. We hope to expand on this in the future. We sincerely apologize!

      • lex August 26, 2012 at 9:02 am #

        Do you mean US/Canada citizens or US/Canada residents?

        I am a Canada resident and European citizen. I have Canada driving license. I assume I can still use your service and use my Canada driving license as ID.

        • Jeremy August 28, 2012 at 9:53 am #

          Hi Lex,

          Yes, if you have a Canadian drivers licence you can use our service.

  16. Lucas August 9, 2012 at 11:14 am #


    I am wondering if you could keep the boxes for a period of time?
    If yes how long please?

    • Jeremy August 10, 2012 at 4:50 am #

      Hi Lucas,

      Our network standard is 30 days.

  17. JOSEPH August 13, 2012 at 5:26 pm #

    I’m rebuilding an old vehicle and some of the parts I would order from USA are heavy .
    What would say a 30 pound part cost to pick up there in Buffalo.

    • Jeremy August 14, 2012 at 8:13 am #

      Hi Joseph,

      We have a couple locations in Buffalo, but 30 lbs wouldn’t be considered heavy, as we do have locations that accept large furniture on pallets. A 30 lb package would be around $5 depending on which location you send the item to. You can see the full pricing on each locations profile when you are signed up for the service.

  18. Jim August 14, 2012 at 8:21 pm #

    When using paypal to purchase items it requires that the address not be a post office box and a verified address. I believe having a verified address requires the mailing address to be the same as the mailing address for the credit card used.

    Do you have any insight into this. I believe you ned a verified addresses to have insurance with Paypal.

    • Jeremy August 15, 2012 at 6:30 am #

      Hi Jim,

      I’m not 100% sure on this, so I would suggest contacting PayPal directly to see what they mean by verified address. I know that our users have paid via PayPal before and used our locations to ship to. Only 1 of our 1200+ locations is a PO Box address so you are shipping to a full shipping address.

  19. Khoa August 24, 2012 at 6:02 am #

    I am interested in using kinect as a reshipper. i.e. I order a package, you send it to me to my canadian home adress. Do you have a schedule fee for that service ?

    • Jeremy August 28, 2012 at 9:51 am #

      Hi Khoa,

      Kinek does not provide package forwarding services. You must go down to your border location and pick them up.

  20. Alex August 26, 2012 at 7:19 am #

    I would like to order a bumper from US, i know you accept pallet in some place but i would like to know if you accept oversized item on pallet.

    • Jeremy August 28, 2012 at 9:52 am #

      Hi Alex,

      Some locations do but it usually comes with additional costs. I would suggest contact Kinek at support@kinek.zendesk.com or signing up for a free account and then calling the KinekPoint directly.

  21. bgill September 6, 2012 at 7:09 am #

    My sister lives on the other side of boarder in Surrey BC. She wants to order couple of chairs (accent furniture) Do you know approx how much it would cost her?

    • Jeremy September 27, 2012 at 10:12 am #

      Our Blaine, WA location charges $5 per package under 100 lbs.

  22. Warren September 8, 2012 at 1:04 pm #

    I am in Canada and want to purchase from Amazon.com However they specifically state “Your billing address must match the address that appears on your monthly credit card or bank statement.”

    I am hesitant to use Kinkek for this reason

    • Jeremy September 27, 2012 at 10:12 am #

      You simply enter your Canadian billing address and use your new US shipping address as the “shipping address”.

  23. Eva October 24, 2012 at 6:08 am #

    Here is my question, I’m the one that requires items to be shipped most of the time, but I’ve never go near the border or have been in the US however my husband is a truck driver so he would be the one picking the packages up if I get the account with Kinek should I sign him up or put my info in

    And one more, a bit obvious but I want to make sure, lot’s of companies ask if I’m shipping t home or business, in this case I’ll be checking off “business” is that correct?

    • Jeremy October 24, 2012 at 7:48 am #

      Yes, you can state you are shipping to a business. It sometimes can give you a lower shipping rate. Your husband can pick up your packages. Simply provide him with a copy of your photo ID and the receipts/invoices for the items.

  24. mike June 6, 2013 at 10:57 am #

    Can you also ship letter mail there too? letters, magazines etc etc? or is it packages only?

    • Jeremy June 14, 2013 at 6:58 am #

      Packages only.

  25. tarek June 13, 2013 at 9:47 pm #

    Is it possible to ship a set of 4 car tires to one of kinek point?

    • Jeremy June 14, 2013 at 6:56 am #

      It sure is! Pricing varies by KinekPoint but typically you’re looking at roughly $5 per tire.

    • Jeremy June 14, 2013 at 6:56 am #

      It sure is! Pricing varies by KinekPoint but typically you’re looking at roughly $5 per tire.

  26. alan September 1, 2013 at 1:54 pm #

    Hi I was just wondering what the cost would be to ship a ski package (boots, skis,etc.)?


    • Jeremy September 23, 2013 at 5:45 am #

      Hi Alan,

      Each location has their own per package fee listed on their Kinek profile. Simply sign up and check out a locations pricing that you’re interested in. http://www.kinek.com/sign-up

  27. deanna September 8, 2013 at 11:39 am #


    Do you offer forwarding to Canadian addresses, yet?

    • Jeremy September 23, 2013 at 5:47 am #

      Kinek does not forward, sorry.

  28. Luc January 9, 2014 at 7:37 am #

    Good day Jeremy,

    Are family members able to use one account but still able to use their own credit cards?



    • Jeremy February 4, 2014 at 7:06 am #

      Hi Luc,

      Each member of a family must create their own account at this time. Hopefully in the future this can change.

  29. Heather Burton January 17, 2014 at 4:58 pm #

    I live in Penticton BC and I was looking at two of your loccations Applewood Video and Letterlock ( i think that was the name) which location is easier accessible, and do you have a monthly membership option to offset the per-cost of each package picked up?

    • Jeremy February 4, 2014 at 7:07 am #

      Hi Heather,

      Kinek does not currently provide a monthly membership option. That may be something to look at in the future. As of right now its a per package fee. Each of those locations are accessible but the Letterlock location does accept large shipments whereas Appleway Video does not.

  30. Simon January 29, 2014 at 7:01 pm #

    Is there a way to know which KinectPoints are 45′ tractor-trailer friendly? Like truck stops. My friend is a long distance truck driver and could pick up my package(s) if I provide him a drop point that is easy to access with his truck along his usual routes.

    • Jeremy February 4, 2014 at 7:04 am #

      Hi Simon,

      Each location is different so once you sign up and select a location you can call them to check. If they receive pallet shipments they most likely have room since large couriers would need to go in to drop the pallets off.

  31. Jesse Houle March 6, 2014 at 11:14 pm #

    How much do you think it will cost to pick up if i have a 30lbs worth of packages sent to that location?

    • Jeremy March 17, 2014 at 7:51 am #

      Hi Jesse,

      Each location has their own per package fee. You’re most likely looking at $5-7.

  32. Steve March 18, 2014 at 9:07 pm #

    I checked for a local place close to me and it says PO box, can I still ship there? It is just south of Alberta.

    • Jeremy June 3, 2014 at 5:56 am #

      Hi Steve,

      Yes, you can ship to any of the Kinek locations.

  33. Prabhjot Bhullar April 2, 2014 at 2:12 pm #

    I need to order a few items, altogether less than 1 pound, but from different sellers. So, would I be charged storage fee for each item individually or all of them together?

    • Jeremy June 3, 2014 at 6:00 am #

      Hi there, Each location has a per package fee, so yes, you would be charged for each item.

  34. Jeff May 7, 2014 at 10:41 am #

    I live in Vancouver BC and I cross at Blain Washington is there a Kinect in that area.

    • Jeremy June 3, 2014 at 6:34 am #

      Yes, Kinek has a location in Blaine, WA. It’s called Edge Logistics. when you’re signing up, just select them! http://www.kinek.com/sign-up

  35. kaveh May 11, 2014 at 4:51 am #

    can i get my Green Card by this Kinek service? i live outside US now but will be there to get my GC and it would be posting to a US address by NVC or KCC or maybe anyother federal/state bureau. is it safe to use Kinek?

    • Jeremy June 3, 2014 at 6:37 am #


      You cannot use Kinek for a green card. You must have a current U.S. address for green card.

  36. billy June 4, 2014 at 2:10 pm #

    Looking to have about 8 26ers of whiskey sent to marine city. Can you give me an approximate cost for pickup?

    • Jeremy August 12, 2014 at 4:36 am #

      Hi Billy,

      For any items with alcohol I suggest contacting your KinekPoint you want to ship to directly. Some do not accept alcohol shipments.

  37. dave June 13, 2014 at 7:15 pm #

    what do you define as a package? is a thin cardbox envelope to deliver photos considered as a package?


    • Jeremy August 12, 2014 at 4:33 am #

      Yes, a padded envelope would be considered a package. We don’t accept letters or regular mail at KinekPoints.

  38. Adam July 6, 2014 at 6:26 pm #

    Do I need to actually cross the border from Canada to the USA in order to pick up my shipment?
    Or can I stay on the Canadian side…I only ask this as I do not have a passport or my enhanced drivers license to do so
    Thank You

    • Jeremy August 12, 2014 at 4:30 am #

      Border locations are in the U.S. so you need a passport to cross the border.

  39. Diane July 15, 2014 at 7:45 am #

    Do you have a location at the Sumas Border Crossing just south of Abbotsford, BC?

  40. Daniel October 3, 2014 at 11:03 pm #

    Can i order computer hardware from amazon and use kinek to receive it, also how much would it cost if it is possible?

    • Jeremy October 22, 2014 at 7:16 am #

      Hi Daniel,

      Yes you sure can. Each location has a per package fee listed on their profile. You can sign up at http://www.kinek.com/sign-up. Typically around $5 per package.

  41. Chelsey October 20, 2014 at 5:27 am #

    So I read the comment where someone asked about getting charged duty when returning to Canada after picking up a package and you said that 99.9% of the time we will pay sales tax, now when would we pay that? At the border or with our order like any other purchase?

    ALSO if I’m coming from Toronto which location would be my best bet to have it shipped to BUFFALO, NY (peace bridge) or NIAGARA FALLS NEW YORK?

    • Jeremy October 22, 2014 at 7:22 am #

      Hi Chelsey,

      You pay the HST at the border when you’re crossing back into Canada. You don’t pay brokerage or duty since you’re bringing it across.

      All the locations in Buffalo/Niagara Falls/Lewiston/Tonawanda are great locations. You simply chose which one best fits your needs.

  42. Rita October 26, 2014 at 6:01 pm #

    Some businesses only accept payment from a credit card with a U.S. Billing address. Any idea how to work around that? I live in Canada.

    • Jeremy November 21, 2014 at 7:01 am #

      Hi Rita,

      I suggest asking the retailer you’re purchasing from what your options are. Sometimes merchants offer PAyPal as a payment option. If you do a “guest” checkout then you can enter a Canadian billing address. Make sure you do no create or login to an existing PayPal account, it must be a guest checkout.

  43. Ivo November 20, 2014 at 9:16 pm #

    I am a Canadian and I ordered a package from China from AliExpress.com using my Kinek address (in Canada the fees for just opening the package make it cost ineffective). I realized later that there may be custom fee on delivery. Can Kinek pick-up my package and I will pay them upon delivery, can they leave it in the local post office and I would go and pick it there, or would the package be returned to China? Is there any other option how to receive the package that is already in transit? Thank you for your reply.

    • Jeremy November 21, 2014 at 7:00 am #

      Hi Ivo,

      Packages that have any duty/COD charges are rejected as Kinek does not pay for these fee’s. The customer must ensure that all possible duty/COD fee’s are paid upfront with the retailer at time of purchase.

  44. JUN November 28, 2014 at 12:22 am #

    who is the receiver in my parcel if i buy a goods which should be delivered from amazon.com to Edge Logistics? me or kinek number,or Edge Logistics? if it’s the later, how about my goods’ return or repair?

    • Jeremy December 8, 2014 at 6:37 am #

      You simply enter the address exactly as shown in your account. You are responsible for returns.

  45. Charles December 19, 2014 at 10:12 am #

    Have read all posts and Google cannot answer this question. Why am I not paying duties when I cross the Canadian border with my package? What is the loophole that makes the items exempt 99.9% of the time from paying duties?

    You should also get rid of using the term drop box, as Google thinks drop boxes are a way to share internet files. Just a thought.

    • Jeremy January 5, 2015 at 5:25 am #

      Hi Charles,

      There’s no loophole. You pay HST at the border just as if you bought the item in your province. You don’t have to pay Brokerage fee’s and import duties since you’re bringing the item across yourself. This is a standard and is in no way illegal or using any loopholes. It’s the same for everyone.

  46. Lori January 4, 2015 at 2:51 pm #

    How long will you hold packages for? Like if I order but don’t pick it up for a couple of months is that okay?

    • Jeremy January 5, 2015 at 5:29 am #

      Hi Lori,

      Currently, the standard in the Kinek network is 30 days unless otherwise specified on your KinekPoints profile.

  47. Roxie January 9, 2015 at 7:34 am #

    Hello, what size packages would you be able to accomodate? Would furniture (ie. several dining chairs) be acceptable and what sort of fee could I expect around 150 lbs total?

    • Jeremy January 12, 2015 at 2:43 pm #

      Each location has their own limits. Many locations can handle large items of 150 lbs or more.

  48. Chippy January 9, 2015 at 9:10 am #

    i tried reading your q&a to see if my question would be answered, but i gave up after reading a good amount. I will be using your services for sure, just would like to know how far is your closest location? I live in toronto, so i believe the niagara falls border (rainbow bridge) is the nearest one to me. please advise! thank you!!!! oh! and store hours of that location please and thank you!

    • Jeremy January 12, 2015 at 2:44 pm #

      There’s many locations in that area right at the border. Just sign up at http://www.kinek.com/sign-up and pick the location that suits your needs.

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